Adobe staff is ignoring my complaints about this issue with Illustrator CS6. There was no problem for two years.Now Illustrator displays 'trial' and reports an invalid serial number. I am not sure how to proceed at this point and any information would be appreciated. I bought Illustrator CS6 online, got a serial number and installed - it worked. I'd purchase AI again but the only thing it offers is some monthly subscription for all of their programs and their cloud storage and all i want is AI. I don't really know what to do at this point. I found it in the program info on my old computer but when i try to enter it on the new computer it says it's invalid. I decided to treat it like it was still the early 2000's and copy the program to a flash drive to move it to the new computer and for the most part it worked but now it's asking for the serial number. The email that the program is likely registered to would be the school email that I had when I was attending so I have no access to it/it doesn't exist anymore. Problem is I got my old AIcs2 when I was in college nearly 10 years ago and so all of the packaging that might have come with it has either gone missing over the years or just plain been thrown out. I have AIcs2 on my old computer, but the old thing is begging for death so I got a new computer.
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